HELP

1. Registration

In order to sign up, simply fill in all the mandatory fields the registration form. Please seek to enter accurate information that will help us provide you with a complete experience.

2. Search

2.1. Searching by name

In order to search for a provider by its name simply use the first field of the search bar at the top of the homepage or your welcome page. As you enter the characters a list of providers whose names contain the entered character(s) will appear. If you find the provider just click on the 'Check Availability' button to visit its page.

2.2. Searching by geographic location

In order search providers by their geographic location you have 2 options: search by postal code or place or nearby search.
If you choose to search near your current geographic position you must allow the browser you use to share your location. Then just choose the desired service category, click on the 'Nearby' option and choose the search radius the primary option being 5 km.
In case of searching by postal code or place, simply enter the first characters of the desired postal code or place in the respective field of the search bar. As you enter the characters a list of postal codes or place contained in our database will appear. You will have to choose an option from the presented list, choose the desired category and the radius, and then click the button

3. Appointment booking

To schedule your appointment simply navigate to the end of the page of the respective provider where you will find the provider’s.
If the provider has more than one specialty or specialist you can choose them by using the respective buttons which will update the visible availabilities of the specialist/specialty in question.
The calendar has weekly, monthly and daily view and to navigate between the mentioned periods just use the buttons . The available slots are green and in order to schedule an appointment just click on the respective field which will pop up a window where you can confirm the details of the appointment.

4. Account Information

The profile page is meant for the visualising and updating of all of your personal data. You can change any of the elements of your data at any time.

5. Notifications

In this area you can view and delete all the notifications you receive, mainly related to cancellation of appointments by providers or any communications from the website. You can also choose to receive these email notifications by activating the option 'Email Notification' on the profile page.

6. Messages

On this page you can view and delete all the personal messages you receive from the providers related to a given appointment. To send a personal message choose a appointment on the 'APPOINTMENT' page and click on . This will open a new page where you can compose and send personal messages related to the respective appointment as well as read messages from the respective provider. As in the previous paragraph you can choose to receive these notifications by email simply by activating the option 'Email Notification'' on the profile page.

7. Appointments

This page is for viewing and managing your existing appointments. The appointments are displayed based on the date and time for which these are scheduled.
You can also view each appointment individually by clicking on the info button, which will open a window with the summary.

8. Other questions

For any other question please do not hesitate to contact us by clicking the 'Contact Us' link present on each page.

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